Security
How to spot a fake fourdigits site or a fake support agent
Scammers copy popular sites and pretend to be their staff. The address bar, a few habits and one simple rule protect you from nearly all of it.
Check the address, every time
The only website is fourdigits.io. Look at the address bar before you sign in, especially if you arrived from a link in a message, an advert or a search result. Copies use near-miss names such as extra letters, a hyphen or a different ending. Bookmark the real address and use the bookmark.
Be wary of messages that hurry you
Fake messages usually create urgency: your account will be closed, a prize must be claimed today, a payment has failed. Real prizes are paid into your wallet automatically and never need claiming. Treat any message that asks you to act fast, sign in through a link or move money as suspicious.
Support never asks for secrets
Nobody from fourdigits will ask for your password, your authenticator codes, your recovery codes or the private key or seed phrase of any wallet. A person who asks for any of these is not support, whatever name or logo they use. Nor will anyone ask you to send money to an address to unlock a withdrawal.
If something feels wrong
Stop, and contact support from inside the app rather than replying to the message. If you think someone has your password, change it at once and turn on an authenticator if you have not already. Acting in the first few minutes is what keeps a close call from becoming a loss.